Name
"Trust Us, It’s Standard": Vendor Contract Myths That Put Credentials at Risk
Description

"Standard" vendor contracts aren't as protective as you think. As certification programs increasingly rely on external vendors for test delivery, item banking, proctoring, AI tools, and credential management, overlooked contract terms can quietly expose your organization to risk in data security, IP ownership, exam integrity, and regulatory compliance. This session busts common myths behind vendor agreements, like assuming vendors automatically assume liability for breaches or that data ownership and usage rights are clearly spelled out. We'll cover how contract language around data access, liability limits, uptime guarantees, AI training rights, and IP ownership impacts your program's security and credibility. Through real-world scenarios, you'll learn the key provisions to scrutinize and questions to ask before signing, so you can collaborate effectively with vendors while protecting program integrity, candidate trust, and regulatory obligations.

Primary Topic
Trust, Ethics, and Policy in Assessment
Session Area
Certification & Licensure (C&L) Division, Technology-Based Assessment Committee, Security Committee