Chris Glacken is the Director of Innovative Technologies at ITS. Chris has twelve years of experience in assessment with almost two decades of experience in business and technical system requirements. He’s responsible for the ITS Secure Browsers and developed an in-house 'white hat' tool to identify Secure Browser vulnerabilities. He’s also the mastermind behind the ITS remote proctoring technology, ProctorNow™. He earned his bachelor’s degree in information science/studies at Salisbury University, Perdue School of Business. When he’s not pioneering innovative ideas for testing software, you can find him playing sports with his two sons.