Full Name
Lily Chen
Job Title
Exam Development Manager
Company
Caveon
Speaker Bio
Lily is an exam development and program management professional with over 20 years of experience in the testing industry. Throughout her career - including over a decade-long tenure at IBM - Lily manages certification initiatives, leads multi-disciplinary SME teams to develop quality exam items, and builds scalable exam development processes. She extends her IT certification knowledge to her current role at Caveon, consulting on Certification program design and high-stakes exam development projects for various IT clients. At Caveon, Lily strives to stay at the forefront of integrating AI-assisted tools and workflows into the exam development lifecycle. She is keen on harnessing technology to better align content with enablement goals, maximize item output, and improve exam security. In her session, "Crisis to Confidence: Rebuilding on Exposed Exam with AI Support," Lily and her co-presenters will share practical insights and demonstrate how to use AI to quickly recover from exam breaches, without compromising quality, fairness, and defensibility.
Lily Chen