Chris Glacken is the Director of Innovative Technologies at ITS. Chris has nine years of experience in assessment, with over a decade of experience in business and technical system requirements. He’s responsible for the ITS Secure Browsers and developed an in-house 'white hat' tool to identify Secure Browser vulnerabilities. He’s also the mastermind behind the ITS remote proctoring technology, ProctorNow™. He earned his bachelor’s degree in information science/studies at Salisbury University, Perdue School of Business. When he’s not pioneering innovative ideas for testing software, you can find him playing Minecraft with his two sons.