Paul Muir is Chief Customer Officer (CCO) at risr/ where he is responsible for Strategic Direction and Partnerships, Thought Leadership, and Industry, Community and Customer engagement.

Paul has worked in the education and assessment industry for 25 years, in roles delivering education and curriculum reform projects across the UAE, Qatar and Saudi Arabia, to transformational roles at Awarding Bodies and Regulators in the UK and leading technology enabled change in assessment across the world.

He has a passion for enhancing access to education globally using technology, especially in parts of the world where this is not always the ‘easy’ path and where innovative and more unique ways of working can be rewarded. Delivering equity in an unequal world of assessment, a ‘Digital Divide’ that was further widened by the Covid pandemic and has the potential to be widened further by new developments in AI, is where Paul strives to make a significant difference.

Paul volunteers extensively within the sector as a board member and Vice-Chair of the e-Assessment Association as well as holding a board position as a Director with the Association of Test Publishers (ATP), as Chair of the ATP Security Committee and sitting on various committees on the development and ethical use of AI in Assessment. Paul is also a frequent speaker at industry conferences on topics such as Test Security, AI and the impact of technology in assessment.