Name
Beyond the Badge: Unlocking Lifelong Engagement Through Credential Retention
Description

The real challenge for credentialing organizations today isn’t just attracting candidates—it’s keeping them engaged long after the credential is earned. Many programs struggle to maintain engagement post-certification, missing opportunities to drive continued growth, learning, and affiliation. This panel session brings together credentialing leaders from diverse industries to explore real-world strategies, lessons learned, and the evolving role of credentials in lifelong learning. Panelists will share retention successes and failures, whether through stackable credentials, micro-credentials, membership integration, or employer-aligned pathways. Attendees will hear how programs are increasing lifetime value through thoughtful design, communication, and ecosystem partnerships. Learn how credentialing programs create meaningful, multi-touch journeys that keep candidates coming back and ensure credentials remain relevant throughout a professional’s career.

Session Type
Panel Discussion
Session Area
Education, Industrial/Organizational, Certification/Licensure, Workforce Skills Credentialing
Primary Topic
Business Strategies