Proctoring helps identify potential threats, but the integrity of an assessment program hinges on how it responds to them. This session focuses on the operational side of test security: building scalable, transparent, and defensible processes to manage proctoring-related incidents. We'll explore best practices for intake, triage, investigation, and resolution—addressing how to balance fairness with enforcement, ensure case consistency, and maintain stakeholder confidence. We'll also discuss the role of policy, shared protocols, and how reporting can turn incident data into actionable insights. Whether you're launching a new online program or strengthening existing protocols, this session offers practical guidance for navigating the complex landscape of proctoring-related threats.