Name
Reimagining the Candidate Journey Through Learner-Centric Credentialing
Speakers


Description
What if earning credentials felt less like navigating a maze and more like following a clear, empowering path?
Explore how two certification programs redesigned their platforms to create a streamlined, learner-focused credentialing experience. By integrating key services—learning, exam registration, payment systems, practice tests, and credential management into one system, candidates now avoid the hassle of navigating multiple sites to complete their credentialing journey. This unified approach not only empowers learners; it also provides each organization with tracking tools and performance analytics to share meaningful insights with leadership.
Presenters will showcase these new platforms, share real world examples and candidate feedback on these transformations, and reveal what it took to bring their new visions to life. Discover how these programs are celebrating people, processes, and possibilities through innovative platform design and data-driven improvement.
Session Type
Presentation
Session Area
Certification/Licensure
Primary Topic
Business Strategies