Name
Strength in Community: How Stakeholder Engagement Builds Better Credentialing Programs
Speakers
Gauri Sharma, American Bankers Association
Ian Hembry, Quadterion
Katherine Abel, AAPC
Julie Boyce, Meazure Learning
Ian Hembry, Quadterion
Katherine Abel, AAPC
Julie Boyce, Meazure Learning

Description
Credential holders, candidates, SMEs, employers, and even public board members—each play a vital role in the long-term success of your testing program. When engaged meaningfully, these stakeholders can become your greatest champions. This session focuses on how credentialing programs can go beyond transactional interactions to build vibrant, participatory communities that enhance both visibility and validity.
Your credential holders are more than just data points—they are passionate professionals who can amplify your program’s reach. By engaging your local community while maintaining a strategic vision for the validity of the overall program, you unlock a powerful feedback loop that supports relevance, trust, and growth. Whether it’s town halls that influence reporting structures, mentorship models that foster connection, or digital badging that turns achievements into advocacy, authentic engagement is the common thread.
Session Type
Panel Discussion
Session Area
Certification/Licensure, Industrial/Organizational, Workforce Skills Credentialing
Primary Topic
Business Strategies