Helen Coleman, Associated Board of the Royal Schools of Music (ABRSM)

As European assessment organisations look beyond regional borders, global expansion offers exciting opportunities for growth, innovation, and risk diversification. But delivering assessments across different cultures, languages, and regulatory environments brings complex challenges. Especially when it comes to ensuring an equitable, accessible, and consistent candidate experience at scale.
In this session, the Associated Board of the Royal Schools of Music (ABRSM) and PSI share insights from ABRSM’s ambitious journey transitioning from traditional paper-based exams to secure online proctoring across nearly 100 countries. Discover how this long-established assessment organisation navigated cultural, linguistic, and technological barriers to create a candidate-centred, globally scalable program.
Attendees will explore:
•Key strategies for internationalising assessment programs.
•How to place diverse candidate needs at the heart of global delivery.
•Innovations in test accessibility and accommodations.
•Balancing global standardisation with local relevance.
This session is ideal for European assessment organisations planning their first steps into global markets or seeking to enhance existing international offerings. Join us for a dynamic discussion on how to go global – without compromising the candidate experience.