Full Name
Rakesh Sharma
Job Title
Sr. Customer Success Manager – UK and Europe
Company
Excelsoft Technologies Limited
Speaker Bio
Rakesh Sharma is a Business Solutions Specialist, at Excelsoft Technologies, a global leader in digital assessment solutions. With extensive experience of 15 years in implementing assessment platforms for awarding bodies across the UK and Europe, Rakesh brings deep expertise in transforming traditional vocational testing into scalable, learner-centric digital ecosystems.
Rakesh played a pivotal role in delivering the technology backbone for Training Qualifications UK’s (TQUK) Functional Skills assessments—an initiative that redefined flexibility, accessibility, and reliability in testing for working professionals and adult learners. From designing secure remote testing workflows to aligning platform features with regulatory standards, he has helped create one of the UK’s most responsive Functional Skills models.
At EATP, Rakesh will present a practical view of the TQUK project implementation from the technology partner’s perspective, exploring how collaborative innovation between EdTech and awarding bodies / credentialing bodies can remove barriers and meet the evolving needs of vocational learners across Europe.
His session will offer actionable insights into system design, integration, remote delivery, and ensuring quality assurance in high-stakes vocational assessments—making it highly relevant for awarding / credentialing organisations, technology providers, and policy influencers alike.
Rakesh Sharma